- Our Guarantee :-
Waistcoats Direct proudly stands behind the garments that we design, make and sell.
If the waistcoat differs in any way from the style, fabric or
size that you ordered then you can have a replacement at no extra charge
or a complete refund. Simply return the item in its original condition
for a full refund. You need to e-mail us within four days of the goods
being received otherwise no return can be accepted. Waistcoats Direct
will not accept returns on merchandise that has been altered or worn or where a customer wants a different style/size to the original order.
When returning please include the original invoice and address the package
as follows:-
Attention : Returns No#(your order number here) to the address on the
invoice.
For your protection, please send all returns via a recorded delivery
method.
- We accept all major credit/debit cards.
Visa, MasterCard, American Express, Switch, Solo, Jcb & Maestro. It's the easiest way doing
business over the Internet both for the retailer and consumer. You have
extra safeguards regarding getting your money back and
know that the issuing banks have checked that we are a bona fide business
before letting us accept cards mail order.
- We do also take GB £ Stirling cheques and US$ cheques but there
is a banking delay while we wait for the cheques to clear. Cheques are
made payable to 'Waistcoats Direct'.
- We ask on the order form when you require your waistcoat.
- Prices displayed are ex-Vat for adult garments sold to destinations in UK and Europe.
- We don't charge your credit card until your waistcoats are cut out.
- You have a right to cancel within 7 days of ordering.
- All items are made to order and customer specifications.
- Within our e-mail confirmation we repeat all the information neccessary to comply with 'The Consumer Protection (Distance Selling) Regulation 2000'.
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